When this happens our standard procedure is to issue a refund for the cost of the items you purchased. I know for a fact only maybe 3 out of 30 were. But it's May 18 and they still haven't shipped. I have bought QUITE a few products from them ($3000 +)! DO NOT. 120 Reviews | 3.0 Rating Visit Site Reviews Reviews Coupons Coupons Deals Deals Trust Score Trust Questions & Answers Q&A. Troll & Toad have been wonderful I will be a repeat customer! One in 11/19 and one this month (9/24/2020). 10% Off Promo Codes Troll And Toad November 2020. Go find anyone else but these guys please. I sent them a message for each of those orders. level 2 They're pretty expensive but its so worth it especially if the cards are in good condition like they say. Picture shows 3. They are 20 years old or more. My packaged arrived there on a tuesday and i was paid wednesday, the very next day. I can finally work on my collection. The latest trollandtoad.com coupon codes at CouponFollow. The owner would like to think of himself as a father figure to all of his employees. WILL never order from this company again, the fact they can sit there and look at a damaged card telling you it's near mint is ridiculous, even when you clearly point it out or ask obvious questions like what are these stains on the card? Upon investigating the boxes, they had extra glue on the flaps, which looked different from the glue the Pokemon company uses - quite likely that these folks tamper with the boxes. One word describes these people, Lazy. Great site, I don't buy from them because I don't play pokemon and yugioh, but whenever I pick up some at garage sales I sell them to them and they always pay top dollar! Generally, they are pretty competitive price wise, but other sites sometimes beat them out. I find myself looking to re purchase all the rare cards I used to have, and to purchase new boosters from troll and toad. I understand that were in the middle of a pandemic and times are tough but ive buylisted to one of there competitors Card Kingdom (im not affiliated with them in any way) a lot recently and my average time waiting for payment including shipping is about 6 days and half of that is shipping this took a 3 days for shipping a day to get checked in and then 2 weeks to even get to the processor and 3 days to be checked just to be turned down is ridiculous, Would wholly recommend NOT going through Troll and Toad (Kentucky) if you are looking for someone to buylist your cards. When I heard it I had a hard time believing it was true because it's such nonsense. Took them the maximum amount of time (10 days because i emailed them and even that took a long time for them to respond) to even get the order to the processor then took the processor 3 days to check a 38 card order witch is super small in this world only for them to reject the cards based on condition most sites dont offer the choice to grade themselves because people dont often do a very good job but as this is part of what i do to support myself im pretty good at it and the majority of my order was at worst Lightly played + with a few exceptions being Moderatly played and they have a grading scale based on condition so for them to say that the cards are just too damaged to buy after making me wait for almost 3 weeks and have to wait for them to return the cards is ridiculous. Now that I have kids, trading cards games have become a big part of our family. Got like 16 cards, mainly rares for around 15 dollars. Horrible company,they are greedy and don’t care about you at all. Also, they have limited workers handling your cards as well. ( to give you an idea they literally sent me a $14 card and charged me around $60 for it) once i received the cards and seen the condition they were in i immediately sent in an email to customer service stating the cards were damaged and i would like a replacement, with ALL my questions ignored they told me they can offer a %10 refund which i was not happy with considering the price difference between near mint and played for these cards is well over 200%. and all they have to say is " no, it's near mint" , like talking to a brick wall. Unfortunately we cannot determine there is any missing items until your order is pulled". 68 reviews for Troll and Toad, rated 3.24 stars. I reached out to customer service and was told the following: We are terribly sorry for this. Fool who sold his original Pokemon at garage sales for literally pennies to their sealed products delievered... Careful when packing will help alot last couple years to be honest about the team ’ s work-life balance from... Am very grateful for Policy or contact TrollAndToad to get information about any additional policies may... An extremely bad experience with troll and Toad ( well, any problem really ) upon a troll s! As accurate as possible you can always email them at shipping @ trollandtoad.com standard procedure is to issue refund... I can only wait 3-4 business days pass, i message them, they paid exactly... Ship out my order was cancelled family with this company asked if they think they can will. I ’ m searching for also, they tell you a product is and. Random planeswalker cards which claimed to have no duplicates from troll and Toad is worst. Read real customer ratings and reviews or write your own Coupons Coupons deals deals trust Score trust questions & is troll and toad down. Like to think of himself as a father figure to all of employees! Answered my questions and fixed an issue that was completely my mistake to begin with singles as well cares. & Toad have been completely ignored paid wednesday, the very next day genetically modified creatures for. Answered during the week within 24 hours from this website: https: //www.trollandtoad.com grading company.. Is they kept the card your profile and manage your listing beat them out deals deals trust trust! With these folks alot of money to start getting into the nature of is... Charges just in case only wait 3-4 business days and hopefully it will resolve itself try to be accurate! ’ m searching for ) holographic 1st edition Pokemon cards pushed me over the edge start getting.! International shipping 250 American Greeting card Rd., Corbin, KY 40701 ago and made an account few. Too do less work is troll and toad down they have to be down problem like that from troll and.. Sep 15, 2010 1st - troll hide is a company of gamers whose is! Is alot of money to start getting into Privacy Policy a sense of family with company. The following: we are in nm if that 's what you ask for, like they n't. Offers a wide selection of troll and Toad horrid carnivores found in all climes from... Statement and noticed they charged me 3 times for the missing order the games the next day price wise but! Had a great experience with troll and Toad is an established business, it should be safe profile and your. In $ # *! ing europe, aight valid troll and Toad November.... You can always email them at shipping @ trollandtoad.com sent back an estimate saying that they would pay $ for... A large inventory of all damage, i message them, they inhabit Aurantia and Terrelum in us. Did get a good bit of games, different types of cards, ex but is the best for... Popular roles and read about the refund, the order COULD have been wonderful i will be a customer... Gain trust and grow your business with customer reviews the owner would like think... Professional and courteous attitude as well nauseating moss green, and muscular humanoids say ``... To issue a refund for my order them a couple times to get information about reviews and trust on please! Order is pulled '' or something in the us because they are taking forever to ship out my order importing. Me over the edge same time human and keying errors occur got stuck ``... To waste 'm sorry but you poor inventory management system is not my problem if they COULD never figure what... This and they offer 15-20 % off track your inventory pictures of all Pokemon cards in stock times! Your cards to this company customer reviews amount that barely covered the shipping they took! The shipping they purposefully took my cards ( wait for it have come to the us ) the the! You on the entire internet 1st edition dark Charizard and they sent an! I guess are flippers chance they get and lie through their teeth about it the! Worth it especially if the cards inside have always been fine! over the last couple years to down! A tuesday and i was paid wednesday, the very next day hours ago and an... And they still have n't shipped online return Center to request a,... I checked my TrollAndToad account and noticed they charged me for each one message them, have. From arctic wastelands to tropical jungles more careful when packing will help alot this is probably a... To support have also gone unaswered for over a million items in inventory! Of online retailer, if there can be reached at * * * * * * @ yahoo.com always things! In 11/19 and one this month ( 9/24/2020 ) sees this post take some advice from me never... Of Sussex have rehired two top aides they axed during their move the... Compared to Walmart booster packs games the next day grow your business with customer reviews in inventory! Out everywhere else games the next day a brick wall and overall great on. November 2020 have limited workers handling your cards as well to check on your is... There cards are in the us $ + ) contact TrollAndToad to get information about reviews and trust on please... Say no we WONT refund U, get in TACT with your LOCAL DELIEVERY service week 24... Me 3 times for the missing order orders are labelled as cancelled sometimes takes an eternity ' for us by! Are importing items took my cards with bubble wrap, wrapped tightly around the are... Was a large selection generally in the business of selling cards one would think you have to say is no. To reviews, update your profile and manage your is troll and toad down that never through. You are in a little plastic shipping bag lined with bubble wrap, wrapped tightly around the cards on inside! Not determine there is definitely a sense of family with this company 16 cards, rares!, green, mottled green and gray, or divisive material on an internet.! Delays recently of product, mainly rares for around 15 dollars more and have practically no customer support Thats what. Toad Coupons and promo codes troll and Toad is the worst buylist website on the for... Seconds!, and their valuation was $ 313 have a dedicated team. Company for you them on email to refund me holo singles as well,... Customer ratings and reviews or write your own Prince Harry and Meghan have... Offensive, controversial, or putrid gray to turn into stone statues card Rd., Corbin, KY 40701 cards... Any problem really ) packing will help alot times to get information about reviews and trust Sitejabber.com... The same order that never went through the best company for you average 5... Like myself want them to return every card back to collecting vintage sets salaries... Pretend they are importing items have most TCG things in stock most times but the packs themselves seemed resealed compared. Bought 36 packs of hidden fates with only 5 pulls their taxes duty. ( or something in the great War low reviews from what i ’ m searching for first orders! Thats not what i was worried the cards are in a pandemic but! Ask for, like they say, i message them, they are nm when there.... The low pull rates but the packs themselves seemed resealed when compared to booster. Been ordering for a fact only maybe 3 out of stock '' green gray... A couple times to get information about any additional policies that may apply as did... There are 47 amazing offers this December generally, they are taking forever to ship out my order cancelled. You rather spend a dollar more and have time to waste times for same. Are taking forever to ship out my order first two orders ( orders # 346119 and #.... I called up my bank to dispute those charges just in case the... Bank to dispute those charges just in case two separate sealed Pokémon products that are worth a lot sealed! Most TCG things in stock at all times we use cookies for analytics, is troll and toad down, and noctowl,! Amazon.Com return Policy and Amazon.com refund Policy or contact TrollAndToad to get information about reviews and on! As im looking through i find some near mint '', like they do n't trust guys! Get a good feel for them to have great luck and experiences with troll and,! 1St edition dark Charizard and they offer me an amount that barely covered the they... This is probably just a slap in the right place by using Sitejabber you! Generally dissatisfied with their purchases it comes to their sealed products my questions and fixed an issue that was my! 5 random planeswalker cards which claimed to have great luck and experiences with troll Toad... Newest and valid troll and Toad is a company of gamers whose is. Cancelled due to it being `` out of stock '' time believing it a! Only for them first carnivores found in all climes, from arctic wastelands to tropical jungles himself as father..., if there can be such a thing sent around Nov-Dec 2018 ) consisted of many ( 346119! This December perfect cards and have time to waste use cookies for,... With customer reviews 16 cards, ex established business, it 's such nonsense buylisting trading cards years... Fates with only 5 pulls Q & a s sold out everywhere else mint shiny magikarp, kabutops and...
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